BBA Aviation Management - Travel & Ground Handling Operations

The BBA in Aviation Management (Travel & Ground Handling Operations) program offered by UPES School of Business is designed to provide students with a comprehensive understanding of the aviation industry while focusing on travel agency operations and ground handling services. The program equips students with a strong foundation in business management principles, including finance, marketing, operations, and human resources. Graduates emerge as well-rounded professionals with specialized knowledge of the aviation sector, enabling them to make valuable contributions to aviation organizations and pursue rewarding careers in this dynamic field.

Throughout the three-year course, students are exposed to a variety of practical experiences that enhance their understanding of the aviation industry. They engage in summer internships, collaborate on live projects with companies, participate in industrial tours, undertake a dissertation (major project), and benefit from insightful sessions with industry experts. These opportunities ensure that students gain practical exposure and develop essential leadership and strategic management skills needed to thrive in the modern business environment. The Travel & Ground Handling Operations course is a key component of the program, providing students with comprehensive knowledge and practical skills to manage travel agency operations and coordinate ground handling services. The course emphasizes the importance of customer service in the travel and ground handling context and equips students with effective communication, problem-solving, and conflict-resolution techniques to provide exceptional service to travellers.

Additionally, the course delves into airline partnerships and alliances, an integral part of the aviation industry. Students learn about codeshare agreements, interline partnerships, and alliances between airlines, as well as the benefits and challenges associated with such partnerships. Understanding the regulatory landscape and ethical considerations within the travel and ground-handling industries is emphasized, ensuring that students are aware of pertinent regulations, industry norms, ethical principles, and compliance obligations. This knowledge is essential to ensure ethical behaviour, safeguard privacy, and uphold customer trust in the aviation sector.

• Students undertake dissertation projects to gain in-depth knowledge and practical skills in aviation management.
• Summer internships and live projects with companies provide valuable industry experience and exposure.
• The BBA in Aviation Management (Travel & Ground Handling Operations) program prepares students for various career paths, including airport operations, cargo handling, airline services, ground handling, and consulting.
• Encouragement for student and faculty exchange, research projects, seminars, conferences, and internships enhances global exposure and networking opportunities.
• Students engage in real-world case studies, industry visits, and guest lectures from industry experts, fostering practical understanding and insights.
• Exposure to advanced software and technology, such as advanced Excel and analytics tools like R-studio, equips students with relevant skills for the industry.

The BBA in Aviation Management (Travel & Ground Handling Operations) program offers a promising future scope. It equips students with the necessary skills for mid-management roles in a wide range of industries, including airlines, airports, air cargo, e-commerce, warehousing, research, and consulting. Due to a shortage of competent professionals in the aviation sector, this program aims to bridge the gap by providing hands-on learning through internships and on-the-job training. The curriculum covers essential topics such as aviation industry fundamentals, airport and airline operations, cargo handling, ground handling operations, and aviation safety and security management. Real-world case studies, industry visits, and guest lectures by experts further enrich the learning experience. Additionally, exposure to relevant software and technologies enhances students' employability and job market prospects, making them stand out in the competitive job market.

The BBA in Aviation Management (Travel & Ground Handling Operations) program at UPES School of Business offers diverse career opportunities in renowned organizations. Through summer internships, live projects, and placements, students gain valuable corporate experience and build connections with prospective employers. They can choose from three specialized verticals: airport operations, airline operations, and consulting. The career profiles include Airline Operations Manager, Airline Sales and Marketing Executive, Airline Customer Service Manager, Revenue Management Analyst, Route Planner, Airline Ground Operations Supervisor, Airline Training Coordinator, Airline Operations Analyst, Airport Facilities Manager, Airport Business Development Executive, and Airport Airline Relationship Executive. These opportunities allow students to explore their interests and potentially secure job offers in their chosen area of focus.

The placement scenario for BBA in Aviation Management (Travel & Ground Handling Operations) students has seen significant improvement in recent years. Noteworthy companies such as GMR Group, Adani Group, Vistara Airlines, Spice Express, Accenture, Kuehne Nagel, TATA Airlines, and Indigo Airlines offer attractive job opportunities. Besides established firms, numerous startups are also eager to hire postgraduates from this program. Job roles available to BBA in aviation graduates encompass airline operations manager, airport operations supervisor, aviation sales executive, airport customer service manager, aviation consultant, air cargo operations coordinator, aviation safety officer, airport business development executive, aviation training coordinator, and airline marketing specialist. These roles span diverse areas like airline management, airport operations, sales, marketing, cargo handling, safety, security, business development, and training. Fresh graduates can expect starting salaries ranging from INR 4 to 10 lakh per annum, depending on their skills, knowledge, and exposure.

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Interested students must meet the minimum eligibility criteria for BBA in Aviation Management (Travel & Ground Handling Operations) as stated below: Minimum 50% marks in Classes X and XII.

Selection for the BBA in Aviation Management (Travel & Ground Handling Operations) program offered by UPES is determined by the individual's performance in Entrance Exam (UPESMET-UG) / UGAT’23/ CUET.

Aviation Management