BBA Logistics Management - Service Operations

The BBA in Logistics Management (Service Operations) offered by UPES School of Business is a comprehensive and specialized program designed to equip students with the necessary skills and knowledge to excel in service-based industries. The curriculum seamlessly blends logistics, supply chain management, and service operations, creating a unique learning experience that addresses the specific challenges of service-oriented organizations.

Throughout the program, students will delve into key areas of service operations management, gaining insights into service design, service quality management, customer relationship management, and service innovation. They will be equipped with the tools and strategies to optimize service processes, manage service delivery networks, and elevate customer experiences. The curriculum also emphasizes strategies for enhancing service quality, effectively managing service projects, and mitigating supply chain risks within the context of service-oriented businesses.

By the end of the program, graduates will be well-prepared to take on leadership roles in service-based industries, armed with a deep understanding of logistics principles and service operations management. They will be adept at implementing innovative solutions, improving efficiency, and maintaining superior service quality, all while meeting the dynamic demands of the modern service industry. The BBA in Logistics Management (Service Operations) at UPES School of Business promises to mold industry-ready professionals who can make a significant impact in the service sector and contribute to its continuous growth and success.

• Students undertake major projects and summer internships with companies, providing hands-on experience in logistics management.
• The BBA in Logistics Management (Service Operations) program equips students to excel in the service sector, operations, and consulting in logistics management or pursue higher education.
• Students are encouraged to engage in research projects, seminars, conferences, and internships, with real-world case studies and guest lectures from industry experts.
• The UPES School of Business offers modern smart classrooms, a well-equipped Analytics Lab, a comprehensive library, and advanced analytical tools.
• Students can participate in student exchange, study abroad, and semester exchange programs with leading global partner management institutes of UPES around the world.
• The BBA in Logistics Management (Service Operations) program is designed to provide a holistic understanding of logistics management, blending theory with practical applications to prepare students for successful careers.

The BBA in Logistics Management (Service Operations) program equips students for entry-level management roles in the domestic and international logistics and supply chain industry. Emphasizing experiential learning, the program offers internships and on-the-job training, giving students a competitive advantage in the job market and the ability to apply classroom knowledge to real-world challenges. The curriculum focuses on strategic planning, decision-making, and the effects of globalization on logistics operations. Students also gain insight into international trade, customs regulations, and cross-border logistics complexities, making them well-prepared specialists sought after by the industry.

The BBA in Logistics Management (Service Operations) program at UPES School of Business opens up a wide range of career possibilities. Through internships, live projects, and placements, students gain exposure to reputed organizations and corporate practices. They explore their interests and connect with potential employers, leading to promising job prospects. The program offers opportunities in the service sector, including roles in third-party logistics (3PL) firms, hotels, airlines, banks, insurance, and EdTech companies. Job titles such as Supply Chain Analyst, Key Account Manager, Data Analyst, Purchase Analyst, Operations Executive, Logistics Coordinator, Project Manager, Warehouse Manager, and Customer Service Manager are among the possibilities. Some graduates also opt for higher education in leadership courses for career advancement.

Graduates holding a BBA in Logistics Management (Service Operations) program are highly sought after by the industry for summer internships, and esteemed companies eagerly offer lucrative employment opportunities. Additionally, numerous medium-sized enterprises are actively seeking to hire recent BBA in LM graduates. Job prospects are diverse, encompassing various sectors such as port & shipping, airlines, rail operations, manufacturing, production, warehousing, cold chain logistics, distribution, and consulting firms specializing in third-party (3PL) and fourth-party (4PL) logistics. Fresh BBA graduates can expect a starting salary ranging from INR 4 to 10 lakh per annum, contingent on their individual skills, knowledge, and exposure.

Click here for detailed Fee Structure.

Interested students must meet the minimum eligibility criteria for BBA in Logistics Management (Service Operations) as stated below: Minimum 50% marks in Classes X and XII.

The selection criteria for students who wish to pursue BBA in Logistics Management (Service Operations) at UPES depend on the individual's performance in Entrance Exam (UPESMET-UG) / UGAT’23/ CUET.