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Dr. Alka Dwivedi
B. Sc. (Physics, Chemistry, Maths), University of Lucknow
MBA (Human Resource Management and Industrial Relations), University of Lucknow
Ph.D. (Business Administration), University of Lucknow.
Area of Specialization
Management of Knowledge Worker, Public Community Participation, E- Learning
Research and Publication:
Vishwakarma, S. and Dwivedi, A. (2016). ‘Customers’ Expectations from Frontline Managers in Utility Sector: Case Study of Power Distribution Companies in Central India’ Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector, Business Science Reference, IGI Global, USA. (ISSN: 2327-5502; eISSN: 2327-5529)
Vishwakarma, S. and Dwivedi, A. (2013). ‘Perceived Variables Affecting Performance of Frontline Managers in Indian Power Distribution Companies’ African Journal of Business and Management, Vol. 3, 152-162.
Dwivedi A. (2012). ‘Power Generation Triumph Through Community Participation’, Infraline Plus, July 2012, 1(3), 60-61.
Dwivedi, P. and Dwivedi, A. (2012). ‘Public Community Participation in Renewable Energy Projects in India’ published in the proceedings of World Renewable Energy Forum , May 13-18, 2012 organised by National Renewable Energy Laboratory (NREL), Denver, USA
Dwivedi, A. (2011). ‘Understanding Effective Leadership – The Spiritual Approach, In S. Singh Sengupta (Eds.), Integrating Spirituality and Organizational Leadership (pp. 215-225), ISOL Publications, New Delhi
Narang, R. and Dwivedi, A. (2010). ‘Managing the Job satisfaction of knowledge workers: An empirical Investigation’, Asia Pacific Journal of Business and Management, 1(1), 1-14.
Verma, P. and Dwivedi, A. 2015 “Implementation of E-commerce in Tier II Tier III cities : Issues and Challenges”, International Conference on Management of Infrastructure organized by University of Petroleum and Energy Studies in Dehradun.
Dwivedi, A. and Khanka, S. 2014 “Convergence in HR Practices: A Case of IT industry”, International Conference on Management of Infrastructure organized by University of Petroleum and Energy Studies in Dehradun.
Vishwakarma S. and Dwivedi A. 2012 “Perceived Variables Affecting Performance of Frontline Managers: A Power Distribution Company Perspective” African International Business and Management Conference organized by School of Business, University of Nairobi, Kenya.
Dwivedi, A. 2011 “Understanding Effective Leadership- The spiritual Approach”, International Conference on Integrating Spirituality and Organizational Leadership organized by ISOL Foundation, Delhi.
Dwivedi, A. 2011 “Managing Human Resource in Knowledge Economy: Issues and Challenges”, International Conference on Value Creation for Competitive Differentiation: Emerging Business Models in the Global Economy, Indore.